Privacy Policy and Terms of Use
Last Updated on December 15, 2019
So’No-Mo’ Publications and So’No-Mo’ LLC (SO’NO-MO’) is a site for providing resources to businesses and individuals such as publications, information, training, education, and physical products. We do not knowingly attempt to solicit or receive information from children.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes SO’NO-MO’’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer

SO’NO-MO’ is headquartered in Tennessee, USA and has offices in Ontario, Canada and Queensland, Australia. SO’NO-MO’ has appointed a third-party privacy protection officer for you to contact if you have any questions or concerns about SO’NO-MO’’s personal data policies or practices. SO’NO-MO’’s privacy protection officer can be reached by first contacting ask@so-no-mo.com

How we collect and use (process) your personal information

SO’NO-MO’ collects personal information about its members and other customers. With a few exceptions, this information is limited to similar information that can be found on a business card: first name, last name e-mail address. We use this information to provide members and customers with goods and services, including recommendations, resources, affiliate links, privacy and data protection content, certification, training, and the like. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of SO’NO-MO’ services.

Use of the pandemicplan.net website

As is true of most other websites, this website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of this website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

SO’NO-MO’ has a legitimate interest in understanding how members, customers and potential customers use its website. This assists SO’NO-MO’ with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

When and how we share information with others
Information about your SO’NO-MO’ purchases and certification status are maintained in association with your membership or profile account. The personal information SO’NO-MO’ collects from you is stored in one or more databases hosted by third parties located in Canada or the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, SO’NO-MO’ may engage third parties to mail information to you, including items like books or other resources you may have purchased, or material from an event sponsor.

Transferring personal data from the EU and the US to Canada

SO’NO-MO’ has its headquarters in the USA with offices and Canada and Australia. Information we collect from you will be processed within the USA. SO’NO-MO’ collects and transfers to Canada personal data only: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of SO’NO-MO’ in a manner that does not outweigh your rights and freedoms. SO’NO-MO’ endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with SO’NO-MO’ and the practices described in this Privacy Notice. SO’NO-MO’ also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate.

Data subject rights

This Privacy Notice is intended to provide you with information about what personal data SO’NO-MO’ may collect about you, and how it is used. If you have any questions, please contact us at ask@so-no-mo.com.

If you wish to confirm that SO’NO-MO’ is processing your personal data, or to have access to the personal data SO’NO-MO’ may have about you, please contact us at ask@so-no-mo.com.

Security of your information

To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees and contract services who need to know that information to provide benefits or services to you. In addition, we ensure that all of our employees and contract services are aware of the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.

Data storage and retention

Your personal data is stored by SO’NO-MO’ on its servers, and on the servers of the cloud-based database management services engaged by SO’NO-MO’, located in the USA. SO’NO-MO’ retains data for the duration of the member’s business relationship with SO’NO-MO’, and for a period of time thereafter to allow members to recover accounts if they decide to renew, to analyze the data for SO’NO-MO’’s own operations, and for historical and archiving purposes associated with SO’NO-MO’’s history as a membership association. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact ask@so-no-mo.com

Changes and updates to the Privacy Notice

As our association, membership and benefits change from time to time, this Privacy Notice and Conditions of Use may change as well. We reserve the right to amend the Privacy Notice and Conditions of Use at any time, for any reason, without notice, other than the posting of the amended Privacy Notice and Conditions of Use at this Site. We may e-mail periodic reminders of our notices and terms and conditions and will e-mail SO’NO-MO’ members of material changes thereto, but you should check our Site frequently to see the current Privacy Notice and Conditions of Use that is in effect and any changes that may have been made to it.

Questions, concerns or compliments
Please contact SO’NO-MO’’s privacy protection officer: ask@so-no-mo.com

J. Gough
So'No-Mo' Publications, a Division of So'No-Mo' LLC
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